Where to Find My Orders?

Created by Sneh Nigam, Modified on Fri, 16 Feb at 11:20 PM by Sneh Nigam

To access your orders on Mindcafe, follow these simple steps:


1. User Dropdown Menu: Click on your profile icon or username, typically located in the top-right corner of the webpage. This will open a dropdown menu with various options.


2. Select "Order": In the dropdown menu, look for the option labeled "Order" and click on it. This will direct you to the order page where you can view all your past orders.


3. Therapy and Course Purchases: On the order page, you'll find that orders are separated into categories for therapy and course purchases. Depending on what you're looking for, navigate to the respective section.


4. View Order Details: Under each order, you can find detailed information such as the order date, order number, items purchased, payment method, and status of the order.


5. Accessing Order Details: Click on the specific order you wish to view details for. This will expand the order and provide additional information, including billing and shipping details if applicable.


By following these steps, you can easily access and review your orders on Mindcafe, whether they're related to therapy sessions or course purchases.


If you encounter any issues or have questions regarding your orders, feel free to reach out to our support team at team@mindcafe.app for assistance. We're here to help!

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