Video & Audio Issues.

Created by Sneh Nigam, Modified on Fri, 16 Feb at 11:00 PM by Sneh Nigam

Troubleshooting Video & Audio Issues in Your Web Browser

If you're encountering problems, consider these potential solutions:

  1. Check your connection: Ensure your internet is running smoothly for uninterrupted learning.
  2. Refresh: If the video seems stuck, try refreshing the page for a fresh start.
  3. Clear cookies: Outdated cookies may hinder access to content. Consider clearing your browser's cookies for better performance.
  4. Use Google Chrome: For optimal compatibility with our content, try accessing it through Google Chrome.
  5. Private browsing: Test by pasting the page link into an Incognito window for a clean session.
  6. Verify your account: Log out and log back in, ensuring you're using the correct email address associated with your account.

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